We know from experience that certain situations can arise where the booking doesn’t go as smoothly as planned, although thankfully this is rare.
We will always offer our support during the course of any booking. We will listen, assist with a tricky situation if necessary and will endeavour to provide you with the best possible solution and advice. You may wish to leave your booking earlier than planned and, in this instance, we would ask you to remain in the household until the replacement Maternity Nurse is confirmed. We will always ensure both Maternity Nurse and client are supported and listened to during and after the booking. Again, we must point out that this happens rarely.